West Virginia
State Tax Department
State Tax Department

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If you have questions or need assistance, you may call or visit any of our

Taxpayer Assistance Locations

Monday - Friday, 8:00 a.m. - 5:00 p.m.

You may also write to:

West Virginia State Tax Department
Taxpayer Services Division
Post Office Box 3784
Charleston, WV 25337-3784

Free Walk-in Assistance

Free walk-in assistance is available with the preparation of Business Tax Returns and West Virginia Personal Income Tax Returns. Taxpayers must provide a copy of their completed current Federal Income Tax return, W-2’s, 1099’s and any other documentation indicating West Virginia withholding before their West Virginia State Tax returns can be completed.

Telephone Numbers

To Order Forms: 1-304-344-2068
1-800-422-2075 (toll-free within West Virginia)
General Assistance: 1-304-558-3333 (8:30 a.m. - 5:00 p.m.)
1-800-982-8297 (8:30 a.m. - 5:00 p.m.)
Impaired TDD Service: 1-800-282-9833

Contacting Us by Email

Due to the receipt of an extremely high volume of emails, our responses may take between 5 and 10 working days.
We apologize for the delay.

Contact Us by Email Any information you send us by electronic mail is not encrypted and may be seen by others on the Internet. You should keep this in mind if you are sending us information such as your name, address, Social Security number, federal employer identification number or West Virginia business registration number.

However, any information on tax returns, in correspondence sent to us through the United States mail, or obtained during meetings is confidential. We are not responsible if your electronic mail is lost, intercepted or misused by others.

You must provide us with as much information as possible to enable us to give you a correct answer. Any response you receive via electronic mail represents the personal opinion of the sender. It is not the official position of the West Virginia State Tax Department. Binding decisions are issued by the West Virginia State Tax Department through Administrative Notices, Technical Assistance Advisories and written tax opinions.

If your browser does not support email, you can use your usual Internet mail software to Email us at TaxWVTaxAid@wv.gov.

Contact us by email at TaxWVTaxAid@wv.gov

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Department of Revenue Property Tax Division WV.Gov

The information obtained herein is accurate to the best of our knowledge and is not a substitute for tax laws or regulations.

The State is not liable for any damages resulting from any information that unintentionally may be inaccurate or untimely.